Shipping policy
Shipping
Can I track my order?
Once your order is shipped, you will be emailed a United States Postal Service (USPS) tracking number.
When can I expect my shipment to arrive?
Orders generally ship 3-5 business days after purchase. Your order will ship out using the delivery choice you choose at checkout. We ship via USPS.
Domestic Orders
USPS First Class Mail: 3-5 Business days
International Orders
USPS Priority Mail: 5 - 12 business days
Where do we ship?
We ship all over the world.
I have not received my order even though the tracking says shipped. What do I do now?
Once the item has been shipped, it is no longer in our hands. Please contact USPS with the tracking number provided. If signature confirmation shows that it was signed for, you will need to contact USPS.
My order says delivered but I didn't receive my package. What do I do now?
Embraced Waist Beads is not responsible for missing or lost packages. You will need to contact USPS to file a claim.
Can my item(s) be reshipped? I accidentally gave the wrong shipping address.
Yes, however there will be a fee based on the the item. You will be sent an additional invoice including a new shipping cost. The invoice must be paid and cleared before reshipment.
If you paid with PayPal and had an incorrect shipping address on file with them, you will need to contact Paypal. Paypal takes steps to verify that your address is valid. Once your account has been updated with them, then is when we can reship. We only ship to the address provided within PayPal.
Do I need to sign for my packages?
No.
Do you ship to P.O. Box + APO addresses?
Yes we do ship to P.O. Boxes
Will I be charged customs and import duties for international shipping?
Yes. Please note that Embraced Waist Beads selects for ALL international packages "Delivery Duties Unpaid." Meaning, all customs, duties, taxes, and brokerage fees are NOT charged by Embraced Waist Beads. Fees are the responsibility of the customer at the time of delivery. If the you fail to pay these fees and the package is returned us, Embraced Waist Beads will NOT reship your package.